System Center 2016 Service Manager Cookbook – Second Edition

March 2, 2017

The Service Manager Cookbook authors teamed up again to write a second edition of the popular System Center Service Manager Cookbook. Read the rest of this entry »


Merger of Syliance IT Services GmbH and itnetx gmbh

June 8, 2015

BERN/ZÜRICH. Two of the most important companies in the field of Microsoft Workplace, Cloud and Management Solutions, Syliance IT Services GmbH and itnetx gmbh, will merge as of 1st July 2015 to form the new company, itnetX AG.

Read the rest of this entry »

SCSM Change Request Stage from Activity In Progress

February 9, 2015

This solution allows you to create Change Request views indicating the Stage of the current Activity which is In Progress. It includes an extension for the Change Request class and a workflow which updates the Change Request whenever an Activity changes to In Progress.

Read the rest of this entry »

SCSM Entity Explorer

May 8, 2014

SCSM Entity Explorer is a tool for System Center Service Manager (SCSM) administrators to help them browse and get information about the classes, enumerations and objects stored in the SCSM database.

Read the rest of this entry »

System Center Virtual Machine Manager 2012 Cookbook

June 14, 2013

I have just finished reading Edvaldo’s book on VMM 2012 which was recently released by PacktPub. I recommend this book very much for anybody looking for a quick and efficient guide to managed virtualization!

Read the rest of this entry »

Excluding disabled users from AD Connector

March 15, 2013

We have had many customers demanding that disabled Active Directory user accounts are not imported into the SCSM CMDB through the Active Directory Connector. This can be achieved pretty easily with the introduction of LDAP filters in SCSM 2012. This post demonstrates how you can establish such a connector.

Read the rest of this entry »

SCSM Clone User Role Console Task

January 31, 2013

Creating user roles in SCSM can be quite cumbersome, especially when you have to scroll through the long lists of tasks, views and templates over and over again. Wouldn’t it be helpful to be able to start from a user role template with the most common selections already made? Read more to find out about my solution to easily clone any custom user role created in SCSM.

Read the rest of this entry »