SCSM Clone User Role Console Task

January 31, 2013

Creating user roles in SCSM can be quite cumbersome, especially when you have to scroll through the long lists of tasks, views and templates over and over again. Wouldn’t it be helpful to be able to start from a user role template with the most common selections already made? Read more to find out about my solution to easily clone any custom user role created in SCSM.

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